Shipping policy

SHIPPING

The Bronzer aim’s to have all orders dispatched within 24-48 hours.

AUSTRALIAN ORDERS

Within Australia, our preferred postal carrier is Australia Post.
All orders should be delivered within Australia Post's regular mail service timeframe, depending on your location:

Metropolitan Melbourne, Sydney, Adelaide: 2-3 business days

Regional VIC, NSW, S.A: 2-10 business days

Metropolitan Brisbane, Hobart, Perth: 3-5 business days

All other regional areas within Australia: 3-10 business days

Shipping is FREE Australia-wide for all orders valued at $60 and above.

INTERNATIONAL ORDERS

For all international orders, our preferred shipping carrier is DHL Express.

All shipping rates for international orders will be calculated based on weight and applied at checkout before order is confirmed.

All orders should be delivered by DHL Express, depending on your location:
New Zealand 1-2 days
Asia 2-3 days
Europe 2-3 days
USA – 2-3 dayPlease note that all customers are responsible for any destination duty and taxes if applicable.

NEED TO KNOW

All customers will receive an email confirmation when your order has been packed and posted with tracking number and details for you to follow.
Unfortunately, once your order has been placed, we’re unable to cancel or make changes to your order. Please see our returns policy below.
However if you have made an error with your address details please email us at info@thebronzer.com.au with the subject title ‘URGENT’ – Change of address for online order # followed by your order number.

Please note that all postage times listed are an estimate only, and do not account for public holidays, peak periods (ie. Christmas), or internal postal carrier delays